Home / Shipping and Returns

    Shipping Options

    SHIPPING METHOD* ORDER TOTAL COST ESTIMATED DELIVERY**
    UPS Ground / USPS Greater than $100 FREE 4 -7 Business Days
    UPS Ground / USPS Less than $100 $7 4 -7 Business Days
    UPS 3rd Business Day All Orders $15 3 Business Days
    UPS 2nd Business Day All Orders $20 2 Business Days
    UPS Next Business Day All Orders $35 Overnight

    **Shipping cut-off is 3:00pm EST Monday - Friday. Orders received after this time will be processed the following business day.

    Please note that eastlandshoe.com does accept APO orders.

    More details on shipping

    Shipping International

    Eastland does not currently ship internationally, but we do have 2 options for customers outside the USA.

    More details on shipping international

    Returns and Exchanges

    Returns

    Our promise to our customers: A problem-free refund or exchange should you, for any reason, be less than 100% satisfied with your purchase. Shipping and Processing Charges are not refundable. You may return your EastlandShoe.com order for up to 60 days from the date of purchase. Items that are to be returned must be in the same condition as when you received them. Worn or damaged shoes cannot be returned for a refund. To ensure proper handling of your return please follow our Return Guidelines.

    Exchanges

    We want you to be confident you will find the best fit. If the size you've purchased is not right then simply place a new order on our website for the shoes that you want. This will get your new shoes shipped fast, while we process your returned shoes that weren't quite right. We provide a Free Shipping Promotion Code on your Packing List that you can use to waive the shipping & handling charge on your Exchange order. You are responsible for Shipping costs to return your initial purchase. More details on Free Exchanges.